OTR Brompton

Was at this OTR on Monday 4 Dec 23 around 4:30 pm and the lady who served me was so kind and friendly and was very helpful. Best service I've had at an OTR in a long time.

Never disappointed with the service. It’s our 3 times buy the same product. N all of that’s was excellent 😘

Ask for more matcha powder and less ice… it’s perfect👍 nice service for the lady who served it and the cashier💯

Got my matcha order perfectly 👍

Good atention, good location.

Fast response from Aleena for my work and made excellent coffee, It’s my favourite

You welcome

Decent OTR with good coffee, Krispy Cream and and other bakery goods. Not the largest out these but has all the essentials and good range of convenience items. Friendly staff. Entrance is a little tight so probably not ideal for larger trucks.

Has an ATM if you need cash.
Parking available with wheelchair access, clean premises. Loads of take away on offer.

Coffee at this OTR, is great. My husband and I, ate & drank instore. Traveling today North to South, we used your bathroom. This was an absolute disgrace. Uncleaned toilet, toilet paper not put on the roll holder, tiles filthy, floor , well that's another issue & keep the handbasin clean. Not impressed & will not be returning. Very poor

OK

Took ten Minutes to make three milkshake's, And the Customer Service need's to be a little better because me and my friend press the yellow face for a reason.

I just did scan the QR code and and got save 6c per letre after filling 45 ltres. But the payment wasn't made via app because of a technical issue with it. And showed up a barcode to show to the counter and pay. Once I get into the store staff got the code scan and then I tap my card. When I check my receipt I found that they didn't give the discount. They have charged the original price. Then I went back and ask. They told me they cannot do anything because the transaction is made already. The way that staff member talked was very rude. I guess his name is something like Tony who has gray beard and half bold head.
This is not just about $2 save. Specifically when I got into the store, he was shouting at a women by using &#-#&#-#& words. That's so disrespectful.

Went in at 4:09 pm to redeem a deluxe car wash. The guy at the counter, who served me, literally threw the voucher on the desk for me to take. Didn't say hello, didn't say a parting goodbye or anything, no smile, didn't feel like he was enjoying his work. There were no customers in front of me. If you don't like your job, don't do it. The management should address this and counsel the team member on what is good customer service. Very disappointed

Diesel pump 6 doesn’t shut off and spews diesel out over hands pants and feet.

I went to this servo at pump 6 and the shut off at the hand pump didn’t work and I had diesel all over my hands and clothes and shoes, I reported this issue to the staff.

Went to the same pump, about a month later thinking it would be fixed and the exact same issue happened again.
Reported of the issue again.

Get it fixed guys!