McDonald’s West Richmond

A super generous hot chips. Most importantly, it’s hot and crispy. Love it. 👍

Stopped in for Brekky, used the self serve app which was efficient. Place was nice and clean and very quite. Food was all fresh, hash brown was straight out of the fryer which was nice. No complaints

I was called obnoxiously obese for wanting to order 10 grand Big Macs 45 boxes of fries 91 cheese burgers and 22 soft serves I was going to buy these for a Christmas party with me and my ps4 and play fort with the boys even though I weight 499.99 kilo grams I was impressed with the size of their doorway

Good time went with my granddaughter she had a ball in the playground, the food came out pretty quick considering they were busy

Excellent restaurant. Always fast, friendly, respectful service, exceptionally clean and tidy and brilliant food and drinks.

I accidentally dropped iced coffee on floor in shop, all staff members were very friendly and understanding ,they quickly cleaned the floor and offered me a complimentary coffee. Thanks so much for your hospitality and great service to customer.

Doest matter what time you come through the place is always a mess it's like the staff are afraid to enter the dining area or restrooms it's filthy

Took my two kids (5 and 7 years old) for dinner and the atmosphere inside was warm and friendly. The venue is fitted out well. Our order was really quick and the quality was good, used the touch screen for ordering and the food was brought out to our table which is something I appreciate. Playground is impressive with 5 levels. The kids loved it. Will go again.

Cool headed staff that persisted through the ordering system failing. Luckily the point of sale was still available and I used cash. To the staff that worked the afternoon on Monday 12th December 2022, big thumbs up. My kid's nuggets and fries were fresh and hot. The frozen Coke was chilly and refreshing. One happy teenager and impressed mother.

I am only reviewing this bc its now my fave McDonalds to walk into, it's quiet, there is no annoying counter with a million beeping noises, the staff really do be out there making tons of orders, and it's all self serve. It's like McDonald’s of the future. So good.

Super friendly staff, very fast and efficient service through drive thru. Also eaten in to use the playground at times and it’s very clean inside, much faster service from the drive thru but not an overly long wait time.

The McChicken is better than Indonesia's McChicken. I don't know why, because it is same MCD

Had a very nice coffee here and the service was exceptional in comparison with you Mcdonalds 2023 Standard (staff hide and pretend like you're not present).

Better service here than the Goodwood or Glen Osmond Rd stores . Clean , brand new restaurant and decidedly less expensive for identical orders between the two aforementioned locations. Friendly switched on staff . No delays at peak hour of the morning.

It was chaos on a Friday night but everything was correct with our order & didn't take too long to receive. Could do with some more seating that allows for more than 4 people for bigger groups/ families.

Wanted to write a review about a particular crew member, she had colourful hair and really well done eyeliner! She was super friendly and accommodated to my fussy child completely, which I appreciate beyond words. Really made my night.

Wow! What a nice new establishment! Quality service and care is certainly not dead! I was greeted by a nice young lady I think called Eliza. She helped me navigate the menu and made me feel so welcome, this was paired with the most lovely smile. The team in the kitchen made my breakfast meal fresh and hot and Cam made the perfect latte for me. The new decor was kept clean and is ideal for dining in. I was so very impressed by such a lovely young crew who made my time at McDonalds pleasant. I will be coming back.

Excellent customer service! So sorry for some of the customers you got this morning couldn't believe how rude they were to you! With all the orders you had you guys are doing amazing !!!

I have to say that McDonald's Happy Meal is very successful. The children like it so much, especially the chips, toys and books😄.

Love this place!!!! The kids had a blast with the new playground.
The staff were friendly and the coffee had just the right temperature.
I highly recommend families to come here for it is a great experience!

P.S. Always talk to Cam (one of the managers), his chats are lovely