Lightbulb Training Solutions

Cate was sensational in her presentation to our team. She provided a comprehensive and though-provoking session on customer service and client experience. Not only that, we left with numerous actions to implement the very next day. Would recommend and happily have her back to present.

Cate recently present to our work group and I can honestly say if you want to teach your staff how to go from good to great than look no further. Cate is a passionate and an experienced hand with a gold mine of practical knowledge. Highly recommend.

Cate was exceptional with the presentation she provided to the team! We gained valuable information and many take aways to implement for better client experience. Highly recommend!

Ask a million people why they do what they do, or why they enjoy what they do...and the number one response you will get is that they want to help people.

Cate not only understands how to help people, but is an expert on teaching how to do it to an excellent standard.

Our team (we work in healthcare) took away with so many amazing thoughts and actions (both big and small) around how we can understand the people we help, make them feel comfortable and have them walking away feeling as though they have been looked after.

Could not recommend Cate more highly.

Had a work retreat session with Cate recently and she’s a fantastic trainer in customer service. Highly experienced in the field, very humble and workshop content is very applicable to all types of business. She’s a legend!

Cate is a fantastic speaker and presented subjects with a charisma that drew you in and made you think outside the box. Highly recommend for anyone wanting to take their service game to the next level

Cate is a genius at what she does. Super engaging and fun presentation which was enjoyed by the whole team. Thank you!

Cate provided us with great insight into improving customer outcomes and lots of takeaways to put into action. Thanks for a great presentation.