MTN Shop - Minna Connect

This place was easy to locate and was exactly at the point where the map directed.

They delay people and waist someone's time, they need more staffs especially when they block your line is so annoying to follow queues

MTN service center in Tunga

Ok

Good customer care humor

Awesome

Cool

One of the very few MTN customer care center IN MINNA. You would always be required to bring a means of identification when you are coming

One of the customer care centre in Minna. It is a storey building with accessible entrance. The last I came for a purpose I couldn't do it.

The only MTN office in the state capital of Niger state.

They have the worst customer care service, the last time i visited this office is when a wanted to convert my MTN line to an e-SIM. I went there around 11am but so many people are already on queue, so i left and i came back on the following the as early as possible in order to meet up with the queue. I waited for about an hour before my turn but to my surprise when a presented the KYC form the personnel, to my surprise told me that he is not aware of it but told me to wait for so that i can inquire about. After the inquiry he told me to come back another day which i did but he was not on sit, so i have to fill another KYC form to cut the story short, i went there for more than 3 times but they didn't do it, till i went back to my state

This is the worst 😥😠😠😠😠😡😡😡😡 MTN office I ever visited have been coming to this place more than 7 times now today 15 April 2021 make it 7 times to visit the place, they have 😡😡😠😠😠Zero customers relationship, Zero customers treatment, I came to this place to do Welcome back and have spent more than 5K for transportation of come and go till still not yields any good results I am very very very disappointed with this MTN office branch. For that I am not sure I will come again to this branch to do welcome back.😡😡😠😠😠😡😡😡😡

Very terrible place, very very terrible, it's a pure waste of time coming here. They believe they are working but honestly they are not. Coming here is like wasting and sacrificing your whole time for the whole day for just a stupid and trivial issue they could help you fix up in 10mins but here they make it look as if it is divine. I had to Port my line as well because I was not in for their gibberish. Their service was overall bad 100/100.